Technical Issues at set up of a SoftRadio system
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      1. Mimer SoftRadio Knowledge Base
      2. Mimer FAQ
      3. Technical Issues at set up of a SoftRadio system

      I can´t get in contact with my Network Interface with the Interface Setup program?

      It does not show up in the list of connected units.

      1. You need to be connected in the same LAN as the interface. The setup program can not connect over the Internet or over a WAN.
      2. Even if your PC is set to another LAN subnet than the interface, the interface shall show up in the list of connected units.
      3. To avoid any IP conflicts, try using a direct cable between PC and interface. In this way nothing on your LAN can disturb the process.
        When connecting directly your PC must have a fixed IP, not DHCP.
      4. Check the firewall settings on your PC. It might block the interface.
      5. Disable all other network ports on your PC. There has been issues with virtual ports disturbing the connection.
      6. If possible test another interface to see that the PC and cables are OK.
      7. If possible test another PC, preferably a totally different type of unit with other firewalls and other IP ports.
      8. If you still don´t see the interface in the list, go to the step below.