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The VoiceLog device window in SoftRadio opens up, but there are no “time bubbles” showing recordings.

A fairly common problem is that when the database grows very big, the response time for requests from the clients can become too slow. When a client connects, it requests information on all the recorded sounds for a certain time back. Especially if many clients connect at the same time this can cause congestions.

Use the database manager in the server to back-up old records and purge the database.
Also make sure that the automatic weekly backup is activated in the server settings.